On the money: Ocado confident despite share setback
By: Sam Webb | 19 September 2011
UK online retailer Ocado remains confident despite investor concerns about capacity, the spectre of competition from Waitrose and the cost of improving customer service.
just-food articles are only available to registered users and members.
Join now for increased access
There are various access options to choose from. All provide instant access to the latest news, insight and expert analysis.
If you’re already a member, login here.

UK online retailer Ocado remains confident despite investor concerns about capacity, the spectre of competition from Waitrose and the cost of improving customer service.

- Unlimited access to all the latest global food news and insight
- Expert analysis that puts the news into context
- Exclusive interviews with leading industry figures
- Monthly management briefings with detailed analysis on hot topics
- Personalised RSS feeds and email newsletters
- 10-year archive of news, insight and intelligence
- Discounts on just-food market research
- Plus much more
If you’re already a member, login here
More articles related to this one
Quote, unquote: just-food's week in words
The surprise departure of Richard Brasher, the CEO of Tesco's UK operations, grabbed the headlines this week. Elsewhere, analysts voiced their opinions on Premier Foods success in securing a refinancing deal and on Dairy Crest's decision to potentially sell its French business and invest in the UK.
UK: Online retailer Ocado to expand grocery range
Ocado is to increase its range across both food and non-food as it increasingly goes head-to-head with the online operations of the major grocers in the UK.
UK: Tesco growth to outpace global rivals - IGD
Tesco is forecast to grow faster than its three main global rivals, driven by a focus on emerging markets, according to research from IGD.
Market research related to this article
Ocado and the UK Online Food & Grocery Market: Insight 2010
Verdict had the opportunity to visit Ocado's headquarters in Hatfield, Hertfordshire, and to sit down with the grocer's management team. We reveal some of our findings and analyse the long term prospects for the UK pureplay and the UK online food & g...
Waitrose: A Lifestyle Recipe for Loyalty
Waitrose has reacted to the economic turmoil in the UK with a two-pronged strategy: launching a value range of staple groceries, while protecting its premium proposition by responding to the changing lifestyles of its core customers with a number of ...
UK Consumer Insight 2010: Waitrose Food
Introduction
Verdict Research UK Consumer Insights 2010 are based around individual retailers and provide a highly detailed, data-rich overview of a retailer's customers, drawing on a nationwide survey of 6,000 shoppers each year.
Reasons to Purch...













