Comment: Co-op's smart move to win over consumers

By Katy Askew | 17 February 2014

The UK's fifth-largest grocer had a challenging year - from trading issues to tabloid scandal and financial problems. However, Katy Askew argues the retailer's move to launch an open dialogue with shoppers on their business could see it re-engage with consumers.

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The UK's fifth-largest grocer had a challenging year - from trading issues to tabloid scandal and financial problems. However, Katy Askew argues the retailer's move to launch an open dialogue with shoppers on their business could see it re-engage with consumers.

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