UK: Suppliers see future improvements at Sainsbury's - survey
The majority of suppliers believe availability, in-store implementation and customer service at UK supermarket chain Sainsbury's will improve, according to a new report.
IGD's latest report, Sainsbury's - The Implications of Change, reveals that almost half of the 170 suppliers surveyed expect their turnover and volumes to increase with Sainsbury's this year.
Over the next three years 65% of suppliers believe in-store implementation will improve, 76% believe availability will improve and 59% believe customer service will improve.
"These findings are encouraging for Sainsbury's and indicative of supplier support for the new strategy announced by Justin King in October. The commitment to invest in the customer offer rather than in infrastructure has clearly struck a chord," said food and grocery think tank IGD.
Suppliers are committed to Sainsbury's with 50% of those surveyed planning to devote more management resource to the Sainsbury's account in the coming year. However, suppliers also highlighted some challenges still facing Sainsbury's, with 44% believing their market share will decline.
"The UK food retail market remains intensely competitive and Sainsbury's will have to perform outstandingly well to meet its recovery targets. It will be encouraging for the management team that suppliers are behind the new strategy. However, this Christmas will prove a critical time for the business as it seeks to re-establish its standing with customers. The removal of store wastage targets and the focus on availability will be key in a drive to delight customers once again," said IGD chief executive Joanne Denney-Finch.
Buying power is often used by supermarkets to negotiate with their suppliers to get lower prices. These savings can then be passed onto the consumer in terms of price cuts and promotions. But do consu...
Supermarket Sainsbury has reported a rise in total sales of 5.7% (5.3% excluding petrol) for the 12 weeks to 18 June 2005....
UK supermarket J Sainsbury plc today (Thursday) announced that Gwyn Burr has been appointed customer director on the company's operating board....
Convenience stores are outgrowing the rest of the grocery market, says industry think-tank the Institute of Grocery Distribution. It expects strong growth to continue....
UK supermarket J Sainsbury plc has announced a sharp fall in profit for the year ended 26 March 2005, but said its recovery plan was on track....
Speaking at food and grocery think tank IGD's Annual Global Retailing Conference yesterday [Wednesday], chief executive Joanne Denny-Finch revealed the results of a survey of delegates showing that ov...
Food and grocery think-tank the Institute of Grocery Distribution has identified give retailers around the world who are "punching above their weight by offering something different than just competit...
Supermarket Tesco further increased its lead in the UK grocery market in the twelve weeks to 24 April 2005, according to market analysts TNS. Sainsbury managed a small rise, while Wal-Mart's Asda and ...
- Why personalisation will take-off in US food
- General Mills sales woes continue - analysis
- US food next wave on display at Winter Fancy Food
- Comment: Meal kits in US - don't believe the hype
- Column: Kraft Heinz, Unilever and sustainability
- Unilever 'lining up spreads sale'
- UK own-label firm Park Cakes sold in MBO
- Immigration crackdown "risk" for US dairy industry
- BRF plant suspended amid bribery allegations
- Fonterra cuts earnings forecast