Blog: Dean BestKnow your staff, love your staff

Dean Best | 8 October 2008

It's not often that you hear the words of Mother Teresa at a food industry event.

Okay, so they were second hand but the phrase “know your staff, love your staff” is something that could come in useful, especially in this turbulent economic climate.

Last night (7 October) in London, executives from many industries – including food – gathered to hear the latest work from a programme called Business In The Community (BITC).

The event was held to mark the first anniversary of the BITC's “Business Action on Health Campaign”, an initiative that aims to promote the health and well-being of employees across businesses of all shapes and sizes.

Now, investment behind schemes like this – and on many other corporate and social responsibility issues – is likely to be squeezed in the current economic climate but we were reminded – not least through Mother Teresa's words – of how important looking after your staff is.

Indeed, when money is tight, it pays to look after your workforce. The reduction in cost of managing sick days more effectively or the reduction in insurance costs should health and safety practices be carried out effectively is enough to make any under-pressure finance director sit up and take notice of the importance of such schemes.

There is a concern that, as more focus is given to the bottom line, less time will be spent on issues like workplace well-being. There is the danger that such issues will be seen as a bit woolly.

But the ethical case – and more pertinently – the business case remains for knowing and loving your staff.


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