Blog: Chocolate in the post

Catherine Sleep | 7 December 2006

Sometimes we get the weirdest post here at just-food. Mostly it’s just off-the-wall news releases from PRs trying just a little too hard, but today the postman delivered an intriguing parcel. Allow me to cite the accompanying letter:

Dear Sirs (news editor Katy and I will let the gender assumption pass for now)

I am writing to complain about the chocolate I recently purchased from Lanzarote Airport – a pack of 12 Daim Bars (336g) and a pack of Tiny Toblerone (300g). The chocolate appears to have been affected by the heat as it has turned white – hence the taste of the chocolate is impaired and not edible.

I have enclosed a couple of bars and the packaging from both purchases. I look forward to hearing from you with regard to reimbursement.

Yours faithfully, etc etc

And indeed some rather jaded looking chocolate was enclosed in the parcel. But why has it been sent to me? How can anyone visit just-food long enough to copy out our full address, but not realise we have nothing whatsoever to do with Toblerone or Daim? And now what do I do with it? I feel duty bound to send it on to Kraft, or back to the sender, but should I bother?


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