Blog: Dean BestThe row over automated check-outs heats up

Dean Best | 3 February 2009

just-food refuses to mention the 's word' – the way the UK's news bulletins have shrieked about the weather, you would think the world is about to end – but, needless to say, we've needed something to keep us warm this week.

Thankfully, a campaign seems to be stirring on the just-food forums. Food arouses such fierce passions – topics ranging from the power of retailers to GM always create fiery arguments – but this time the subject of debate is something a little out of left-field: automatic check-outs.

Retailers across the world use them, from Sainsbury's and Marks and Spencer in the UK, to Wal-Mart in the US and to Woolworths in Australia.

Some consumers may enjoy the speed and convenience of using the automated tills but for some working in stores, their introduction has meant a reduction in service and, perhaps more pertinently given the economic downturn, jobs lost.

One just-food forumista called Woolworths use of automatic check-outs in Australia “a direct violation of human rights”.

Another argues that their use is simply “a scheme to create more profits”.

What, dear reader, do you think? just-food would like to hear your views, either on our forums or by reply to this blog.


BLOG

Bar brawl - US snack firms Clif and Kind joust over ingredients

Clif Bar & Co. and US snack peer Kind have become involved in a public spat over the ingredients the companies use in their snack bars....

BLOG

Amazon pulls plug on Dash buttons

The retail behemoth has said shoppers will no longer be able to buy its Dash buttons, which had allowed consumers to re-order products with one push of a finger....

BLOG

Ex-PepsiCo chief Indra Nooyi gets seat on Amazon board

Former PepsiCo CEO Indra Nooyi has secured a high-profile directorship, with retail giant Amazon appointing the CPG veteran to its board of directors....



Forgot your password?