A McDonald’s employee who was caught up in armed robberies four times between 1993 and 1998 has won the right to sue the US burger behemoth for breaching its duty of care.

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McDonald’s deny that it fails to provide adequate staff training or security but 22-year-old Elizabeth Ranieri is seeking up to A$750,000 damages for post-traumatic stress syndrome. She was threatened with knives and guns on four separate occasions during her time as a McDonald’s employee and received just one session of counselling.


Ranieri was just 15 when armed robbers locked her in a storeroom at a Western Sydney restaurant in December 1993. Three years later she was not directly involved in the next hold up. One year on from then however she was personally threatened with a shotgun. In January 1998 it was the robbers’ threat of knives that made her open the outlet’s safe.


Raneiri says that she asked management to review staff security issues at meetings but nothing was done. Still suffering from nightmares of the incidents, she is now on anti-depressants and has not been to work for seven months.

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