UK retail giant Tesco has insisted that its operation of a two-tiered pricing structure was a software error and not the breach of an industry-wide agreement.

Prices on a range of 800 items were found to be 5% lower in Scotland than elsewhere in the UK, according to industry figures, which is said to contravene the supermarket’s national pricing policy.

Go deeper with GlobalData

Data Insights

The gold standard of business intelligence.

Find out more

Discover B2B Marketing That Performs

Combine business intelligence and editorial excellence to reach engaged professionals across 36 leading media platforms.

Find out more

Tesco however, said the discrepancy was due to a “technical error”.

“A relatively small number of products at our Scottish stores were incorrectly priced by a small amount,” the retailer said today (8 August). “This was caused by a technical error as our Scottish stores are being moved to a new pricing software system. The error was corrected as quickly as possible on Sunday.”

Just Food Excellence Awards - The Benefits of Entering

Gain the recognition you deserve! The Just Food Excellence Awards celebrate innovation, leadership, and impact. By entering, you showcase your achievements, elevate your industry profile, and position yourself among top leaders driving food industry advancements. Don’t miss your chance to stand out—submit your entry today!

Nominate Now