Fonterra has placed “two senior managers” on leave as it presses on with an internal investigation into the causes of the botulism contamination scare at the world’s largest dairy exporter.

The New Zealand dairy giant said the unnamed managers had been put on leave immediately. Fonterra had not returned a request for comment on the roles of the two senior managers at the time of writing.

Discover B2B Marketing That Performs

Combine business intelligence and editorial excellence to reach engaged professionals across 36 leading media platforms.

Find out more

Chief executive Theo Spierings said: “We are moving quickly and establishing key facts about what has happened and, as they emerge, we are taking appropriate action.”

Fonterra said the review is looking at issues including its traceability systems and decision-making processes. The Fonterra board is conducting a separate investigation into the affair, which started a fortnight ago when the company announced whey protein concentrate contained a bacteria that could cause botulism.

The scare prompted product recalls across Asia, including by Fonterra customers including Danone, Abbott Laboratories and Coca-Cola Co. It has also led some countries to issue import bans on Fonterra’s products.

On Wednesday (14 August), Fonterra announced Gary Romano, the head of its domestic milk products business, had resigned. Fonterra did not specify whether his depature was directly linked to the contamination and the subsequent investigations but Romano was the first senior executive to exit the company since the recall.

GlobalData Strategic Intelligence

US Tariffs are shifting - will you react or anticipate?

Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.

By GlobalData

Spierings, who has faced calls to step down, has assumed the day-to-day operations of the division.

Just Food Excellence Awards - Nominations Closed

Nominations are now closed for the Just Food Excellence Awards. A big thanks to all the organisations that entered – your response has been outstanding, showcasing exceptional innovation, leadership, and impact.

Excellence in Action
Winning five categories in the 2025 Just Food Excellence Awards, Centric Software is setting the pace for digital transformation in food and FMCG. Explore how its integrated PLM and PXM suite delivers faster launches, smarter compliance and data-driven growth for complex, multi-channel product portfolios.

Discover the Impact