The Singapore subsidiary of US burger giant McDonald’s has modified its equipment to adapt to the requirements of its more mature employees and has invested heavily in retraining them. The result of this strategy is that 40% of the subsidiary’s 6,000-strong workforce is aged above 45.
Some of the changes made to equipment were cheap to implement but have proved highly effected. For example, the pictures and words on cash tills were enlarged to make life easier for long-sighted seniors.
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The group said that older workers have proved more reliable than their younger counterparts, and also make a good impression on customers.
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