Britain’s largest motorway service area chain has spent £15m (US$23.4m) on improvements to enable it to better cope with the rush of summer motorists.
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Moto Hospitality Ltd explained that the sum was spent on improving its food offer, its restaurants, toilet facilities and the signage at all of its 47 service areas between Devon and Scotland.
MD Tim Moss said: “With the school holidays just around the corner, we are on the brink of one of our busiest periods of the year which will put to the test the months of hard work we have so far put into improving every aspect of our business. But it’s an on-going process and even more improvements will become apparent as time goes by.
“Over the past year we have looked at what’s important to our customers, including the quality of our food, the cleanliness of our loos and the service visitors receive from our staff.”
Moto is owned by foodservice giant Compass Group, and thus has introduced food from Compass’ wider stable, included Upper Crust and Ritazza.
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By GlobalDataMoss concluded: “Motorway driving is stressful at the best of times and a stop at a service area should de-stress both the driver and the passengers.”
