MyWebGrocer.com announces that Lowes Foods, a leading grocer, will be using the MyWebGrocer application, systems and processes in their effort to upgrade Lowes Foods To Go (www.lowesfoodstogo.com), by offering new features that make it even more convenient for shoppers.
“The new version of Lowes Foods To Go is not only easier to navigate, it provides online shoppers with nutrition information, product images, and the ability to save multiple shopping lists that they can use to place an order whenever they like,” said Terry Moore, director of e-commerce. “The new system has enabled us to reduce the time needed to fill online orders by an hour. Customers may now place a grocery order online and pick it up at the store three hours later.”
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The technology for the service is provided by MyWebGrocer. In addition to making ordering easier for customers, it speeds up the order fulfillment process in the store. It will also provide Lowes Foods To Go customers with opportunities to receive special offers, information and coupons.
“Lowes Foods has been ahead of the curve in offering online grocery services to its customers for years. We are honored to have been selected by Lowes Foods to help it further improve its online shopping service,” said Mike Spindler, president of MyWebGrocer.com. “Their experience has taught them volumes about consumers’ demands and needs for an online service. Our main goal is to help them ensure that their customers’ needs are met, while remaining focused on providing a profitable service.”
Lowes Foods began offering Lowes Foods To Go in 1997. The service is a timesaving, stress-free way to go grocery shopping that is a perfect solution for the thousands of people who don’t have enough time, and wish that someone else could do their grocery shopping for them. This personal shopping service enables customers to order their groceries online, or by phone or fax, then drive to the store to pick them up. The groceries are brought right to the car, the customer pays and is on her way. Customers who use the service love its convenience and enjoy the personal attention they receive from the Lowes Foods shoppers.
Founded in 1954, Lowes Foods employs 7,000 people and operates 98 stores in North Carolina and Virginia. The company is focused on offering fabulous fresh foods and great groceries in an environment that’s fast and easy to shop. Its customer-service focus has led it to develop innovative services such as Lowes Foods To Go and offer its customers the services of a Corporate Nutritionist and Natural Foods and Supplements Specialist. Lowes Foods also provides recipes and meal planning tips on its website and ensures that customers receive memorable service, including no noticeable wait at the checkout. Information about these services can be found at the Lowes Foods website, www.lowesfoods.com.
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By GlobalDataMyWebGrocer.com, based in New York City, is the leading Internet Consumer Shopping Solution for Bricks and Mortar Grocery stores. The approach leverages both the convenience of Internet shopping and the efficiency of the under-optimized real estate, inventory and labor in the local grocery store. The company provides: the shopping application, implementation and maintenance, the backend fulfillment processes and systems, a unique CRM system for building business and a topflight account staff to handhold the process all the way through to success. MyWebGrocer.com is currently working with over 40 grocers, accounting for hundreds of stores in over 20 states.
