UK chocolate maker Thorntons today (3 May) blamed the hot weather over Easter for a slump in sales from its own stores – which looks set to hit the company’s annual profits.

The company said sales from its namesake stores fell 13.9% to GBP31.4m (US$51.8m) during the 16 weeks to 30 April.

Discover B2B Marketing That Performs

Combine business intelligence and editorial excellence to reach engaged professionals across 36 leading media platforms.

Find out more

Easter, Thorntons said, accounts for a third of own-store sales during the company’s third-quarter. The hot weather over the holiday “significantly impacted” own-store sales – and sales from franchise outlets and from its Thorntons Direct business.

Total sales fell 0.7% to GBP64.2m as the company’s commercial sales – including to the UK’s multiples – grew 25.1% to GBP27.7m.

However, Thorntons said it expects its pre-tax profits before additional impairment charges to be between GBP3m and GBP4.5m. In its previous fiscal year, they reached GBP6.1m.

Chief executive Jonathan Hart, who joined Thorntons from coffee-shop chain Caffè Nero in January, said the quarter had been “extremely challenging, particularly in our own stores and for franchisees”.

GlobalData Strategic Intelligence

US Tariffs are shifting - will you react or anticipate?

Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.

By GlobalData

He said: “We foresee the prospect of this weakness in high street footfall and spending continuing. We have taken a number of actions including adjusting our trading strategy and aggressively managing our overhead costs, as well as ensuring that our production is geared to likely demand.”

The Thorntons chief added: “The process of my strategic review is well under way and I look forward to presenting my conclusions in due course.”

Shares in Thorntons were down 7.79% at 74p at 13:35 BST today.

Just Food Excellence Awards - Nominations Closed

Nominations are now closed for the Just Food Excellence Awards. A big thanks to all the organisations that entered – your response has been outstanding, showcasing exceptional innovation, leadership, and impact.

Excellence in Action
Winning five categories in the 2025 Just Food Excellence Awards, Centric Software is setting the pace for digital transformation in food and FMCG. Explore how its integrated PLM and PXM suite delivers faster launches, smarter compliance and data-driven growth for complex, multi-channel product portfolios.

Discover the Impact