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May 13, 2002

AUSTRALIA: Coles Myer reviews food, liquor to improve efficiency

John Fletcher, CEO of Australian retailer Coles Myer, is launching a review of the company’s food and liquor arm to strip out unnecessary duplication and simplify business processes. The review will focus on the group’s three food and liquor businesses – Coles, Bi-Lo and Liquorland.

John Fletcher, CEO of Australian retailer Coles Myer, is launching a review of the company’s food and liquor arm to strip out unnecessary duplication and simplify business processes.

The review will focus on the group’s three food and liquor businesses – Coles, Bi-Lo and Liquorland.

“This review will contribute to our previously announced goal of realising annual cost savings ofA$300m (US$164m) for Coles Myer by the end of the 2004 financial year,” said Fletcher. Food, liquor and logistics chief operating officer Alan Williams meanwhile said the review would have an overriding focus on maintaining or improving customer service within stores.

Coles Myer plans to open more than 30 new supermarkets and 20 new liquor stores during the next financial year. Sites have already been secured.

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