Over half of executives in the food and drink industries do not measure the return on investment (ROI) they get their use of social media, according to a just-food survey.
More than 54% of industry professionals said they did not monitor the ROI that their companies make on social media networks. A further 18% “did not know” if the business in which they worked measured the returns.
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The results was one of the more notable from a survey of over 500 food and drink executives that just-food conducted as part of its report into how companies in the industries used social media.
When asked by just-food what the “top three barriers to implementing a social media strategy were”, a number of respondents said it was difficult to measure the ROI.
“Showing the ROI of a Facebook fan or a Twitter follower”, was one barrier put forward.
However, some 52% of those surveyed said their companies now had a formal social media strategy. However, a quarter of executives said their companies had not devoted a part of their marketing budget to social media.
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By GlobalDataNonetheless, over two-thirds of respondents said social media would be included in their companies’ next marketing budgets.
For more results from the survey and for the rest of just-food’s Social Media in the Food and Drinks Industry report, click here.
