Hershey has “resolved” concerns voiced by the US Food and Drink Administration that the labeling of the chocolate giant’s fortified syrup products failed to meet regulatory guidelines. 

In a letter made public earlier today, the FDA said Hershey’s Syrup+Calcium and Syrup Sugar Free with Vitamin & Mineral Fortification violate federal nutritional labeling requirements. 

Discover B2B Marketing That Performs

Combine business intelligence and editorial excellence to reach engaged professionals across 36 leading media platforms.

Find out more

“We have resolved the FDA’s concern about labeling of certain Hershey’s chocolate syrups that are fortified with calcium, vitamins and minerals by making minor changes on those products’ labels,” a spokesperson for Hershey told just-food today (14 August). 

According to the spokesperson, the FDA’s concern was based on the regulator’s fortification policy stating “snack foods” should not be fortified.  

“We do not believe that chocolate syrup is a ‘snack’. We believe it is more accurately categorised as a ‘milk modifier’, similar to products like Ovaltine and Nesquik, which have been fortified for decades,” the spokesperson said. “We fortified these syrup products in a way that is consistent with the FDA’s fortification policy for foods, so we believe the fortification was appropriate and done within FDA guidelines for foods other than snacks.”

Nevertheless, the spokesperson said Hershey has made some “minor changes” to the labels of these syrup products. Changes include replacing the plus symbol in Syrup+Calcium with the word “with” and replacing the word “fortification” in the sugar-free chocolate syrup with the word “with”. 

GlobalData Strategic Intelligence

US Tariffs are shifting - will you react or anticipate?

Don’t let policy changes catch you off guard. Stay proactive with real-time data and expert analysis.

By GlobalData

“We have… shared the revised labels with FDA. FDA expressed no concern with the revised labels,” the spokesperson concluded.  “Both of these products continue to have the same formulation.”

The FDA was not available for comment at time of press.

Just Food Excellence Awards - Nominations Closed

Nominations are now closed for the Just Food Excellence Awards. A big thanks to all the organisations that entered – your response has been outstanding, showcasing exceptional innovation, leadership, and impact.

Excellence in Action
Winning five categories in the 2025 Just Food Excellence Awards, Centric Software is setting the pace for digital transformation in food and FMCG. Explore how its integrated PLM and PXM suite delivers faster launches, smarter compliance and data-driven growth for complex, multi-channel product portfolios.

Discover the Impact