Consumers in the US have expressed confidence in the U.S. Food and Drug Administration’s (FDA) performance in food labelling and consumer alerts on food safety issues. The results of the second government-wide customer satisfaction survey show that consumers continue to be satisfied with how the FDA deals with food issues.


Grocery shoppers and food preparers were interviewed for the FDA survey. Survey questions asked consumers to comment on the FDA’s work in ensuring food safety; the usefulness and clarity of nutrition labelling, customer awareness, and the views on effectiveness of inspecting, testing and labelling efforts.


“The nutrition label has made it easier for Americans to make informed food choices,” said Jane Henney, M.D., FDA commissioner. “Food safety has been a top priority for the FDA as a part of the Food Safety Initiative and the public depends on the FDA to continue to build on its successes in protecting the public health, especially with egg, seafood, and produce safety.”