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ATS understands the availability requirements of production critical IT components in the food and beverage industry. We are here to help ensure your facilities are running 24 hours a day, 7 days a week.

As your manufacturing IT systems and solutions become more and more integrated, the dependencies increase. This requires a support partner who understands what is required to ensure minimal disruption to your processes.

Our 24/7 Support Services cover all shop floor controls, IT, Manufacturing Execution Systems (MES) / Manufacturing Operations Management (MOM) and interfaces with Enterprise Resource Planning (ERP) and Product Lifecycle Management (PLM) systems.

Support Service Solutions

  • Software Maintenance Agreements
  • Service Level Agreements
  • Preventative Maintenance Services
  • Customer-Tailored Agreements
  • Industrial Internet of Things (IIoT)
  • Information Technology Service Management
  • On-site and remote engineering teams
  • Global 24/7 Service Desk Support
  • Proven delivery methods across all ITIL processes
  • Subject matter experts

How Do We Do It?

How are we able to provide industry-leading support services to the Food and Beverage industry? Simple:

  • Presence in 25+ countries enabling us to support global customers
  • Over 500 engineers available worldwide
  • 30+ years of deep domain knowledge in manufacturing
  • Local support in your language
  • Access to software providers’ product development teams
  • Preventative approach – Focus on ‘avoiding incidents’
  • State of the art infrastructure and ITSM
  • Managed services approach – advise customers on capital investments

If you’d like to take the hassle out of maintaining your food and beverage manufacturing systems, get in touch and we can start to design a support service solution tailored to your requirements.