Over the period from 1994 to 1999, convenience store retailing in the UK has achieved a recognisable identity. However, with recognition has come change, and the sector is now consolidating with a number of recent acquisitions. In confectioner, tobacconists and newsagent (CTN)-based stores, T&S PLC has expanded rapidly; while in grocery-based specialist stores, Alldays is becoming increasingly dominant.


Most significant is the interest now being shown by the large food multiples, which, in addition to developing their own convenience stores, are very actively arranging joint marketing deals with some of the larger oil companies, intent on gaining increased access to sites on petrol station forecourts.


Key Note estimates that at the end of 1998 there were around 30,000 convenience stores in the UK with a selling area of 300 square feet and above. Total sales for 1998 are estimated at £14.92bn. In the period from 1999 to 2003, it is predicted that sales at current prices will increase by 25.6% to reach £19.62bn, an increase in real terms of 19.5% at 1998 prices.


By sector, the largest growth is predicted to come from the major food multiples. Starting from a low base estimated at 2.6% of the market in 1998, by the year 2003, they will have more than doubled their sales through convenience stores. The second largest increase in sales by value – predicted at 59.2% – is forecast to come from co-operative societies, now rebranding under a ‘Welcome’ banner.


As the UK population ages, it welcomes the personal service offered by convenience stores. There are more single households and an increasing appetite for snacks, fast food, and 24-hour shopping – especially in city centres.

In opposition to this, some studies point out that fewer people are visiting convenience stores than did so in 1995/1996. They suggest that one of the key challenges facing the new breed of convenience store retailers is to repair customer perceptions damaged by visits to expensive, poorly stocked and badly managed independent stores. They point out that today’s top-up shoppers still need convincing that things have changed and that convenience stores can offer a viable and reasonably-priced alternative to supplement superstore shopping.


Executive Summary taken from ‘Convenience Retailing’ by Key Note Ltd, price £279, to order your copy click here.


Table of Contents























































































































































































































































































































































































































































Executive Summary 1
1. Market Definition 2
INTRODUCTION 2
Market SECTORS 2
Product Mix 3
Table 1: Typical Sales Mix in a Typical Grocery-Based Convenience Store (% share), 1998 4
Number of Convenience Stores 5
Table 2: Estimated Number of UK Convenience Stores by Sector (number of stores and %), 1998 5
Table 3: Leading UK Convenience Store Groups by Sector and Number of Outlets, 1998 6
Petrol Stations at Supermarkets 10
Table 4: Number of Petrol Stations at UK Supermarkets, 1998 11
Symbol Traders – Grocery-Based Convenience Stores 11
Spar 12
Table 5: Typical Spar Convenience Store Formats 13
Specialist Chains 13
CTN-Based Convenience Stores 14
Off-Licence-Based Convenience Stores 15
Petrol Forecourt Convenience Stores 15
Convenience Tracking Programme 16
Table 6: Category Performances – Convenience Tracking Programme (%), 1998 17
Co-operatives 17
Major Multiples 18
Independents 18
GENERAL MARKET TRENDS 19
Demographic Change 19
2. Market Size 20
THE TOTAL MARKET 20
Table 7: UK Non-Specialised Food Store Outlets at Current Prices (£m), 1994-1998 20
Convenience Tracking Programme 21
Table 8: Convenience Tracking Programme (CTP) Performance Indicators (square feet and £), 1998 21
Number of Convenience Stores 22
Table 9: Estimated Penetration of Convenience Stores in the UK by Sector (number of outlets and %), 1998 22
Convenience Stores on Petrol Forecourts 22
Table 10: Estimated Number of Forecourt Shops on Petrol Stations in the UK (number and %), 1995-1998 23
TOTAL POTENTIAL UK MARKET 24
Table 11: Estimated Potential UK Market for Convenience Store Retailing Format by Number of Outlets and Value at Current Prices (number, £m and %), 1998 24
3. Industry Background 26
RECENT HISTORY 26
INDUSTRY CONCENTRATION 27
Share of Total UK Food Sales 28
Table 12: Convenience Stores and Other UK Food Sales (£m and %) 1998 28
DISTRIBUTION 29
TRADE ASSOCIATIONS 30
Association of Convenience Stores 30
National Federation of Retail Newsagents 31
Petrol Retailers Association 31
National Licensed Retailers Association 31
The British Retail Consortium 31
4. Competitor Analysis 33
THE MARKETPLACE 33
Table 13: Comparative Numbers of UK Convenience Stores by Sector (number and %), 1995 and 1998 33
MARKET Leaders 34
Alldays Stores Ltd 34
Financial Results 35
Budgens PLC 35
Financial Results 35
Costcutter Supermarkets Group Ltd 35
Financial Results 35
Londis (Holdings) Ltd 35
Financial Results 36
Spar Landmark Ltd 36
Financial Results 37
T&S Stores PLC 37
Financial Results 38
Other Companies 38
Star News Shops Ltd 38
Tesco/Esso 38
Safeway/BP 38
J Sainsbury PLC 39
Co-operative 39
Shell UK Ltd 39
Stores Scanning EAN Symbols 40
Table 14: Convenience Stores with EAN Scanning (number of stores and scanning lanes), July 1998 41
Advertising and Promotion 41
Table 15: Main Media Advertising Expenditure of UK Convenience Stores (£000), Year Ending December 1998 42
CONFERENCES AND EXHIBITIONS 42
5. Strengths, Weaknesses, Opportunities and Threats 44
STRENGTHS 44
WEAKNESSES 44
OPPORTUNITIES 45
THREATS 46
6. Buying Behaviour 47
DEMOGRAPHIC CHANGES 47
Table 16: UK Population by Age, Sex and Productivity (000), 1996-2031 48
CHANGING EATING HABITS 48
SHOPPING HABITS OF UK ADULTS 49
Table 17: Shopping Habits of Adults in Great Britain (%), 1998 50
NEW SHOPPING PRACTICES 53
Table 18: New Shopping Practices of Adults in Great Britain (%), 1998 54
Table 19: Reasons for Shopping at Convenience Stores Versus Superstores (% of responses), 1998 57
Table 20: Frequency of Grocery Shopping for Adults in Great Britain (%) 1995 and 1998 58
EXPENDITURE 59
Table 21: Weekly Expenditure on Grocery Items by Female Housewives in the UK for Eating at Home (%), 1995 and 1998 60
7. Outside Suppliers to the Industry 61
INTRODUCTION 61
FOOD MANUFACTURING 61
DISTRIBUTION 62
Cash and Carry 62
Technology 62
8. Current Issues 64
SHELL 64
FOOD-TO-GO KIOSK 64
PRICING 64
STAFF 65
MURCO INCREASES OFF-LICENCES 65
EXPANSION FOR MACE 65
ICELAND EXTRA 66
ALLDAYS 66
BUDGENS 66
Association of Convenience Stores 67
FRESH EXPRESS 67
LOTTERY 67
FOOD STANDARDS LEVY 67
TESCO 68
COSTCUTTER 68
ANTI-COMPETITIVE SUPERSTORES 68
LONDIS 68
ELF 68
9. Forecasts 69
THE UK ECONOMY 69
FORECASTS 1999 TO 2003 69
At Current Prices 69
Table 22: Forecast Sales for Convenience Store Retailing at Current Prices (£m), 1999-2003 70
At Constant Prices 70
Table 23: Forecast Sales for Convenience Store Retailing at Constant 1998 Prices (£m), 1999-2003 71
10. Company Profiles 72
Alldays PLC 73
Budgens PLC 75
Costcutter Supermarkets Group Ltd 77
Londis (Holdings) Ltd 79
Spar Landmark Ltd 81
T&S Stores PLC 83
11. Further Sources 85
Associations 85
Periodicals 86
Directories 88
General Sources 88
Hoppendstedt Bonnier Information Sources 89
Government Publications 90
Other Sources 91
Understanding TGI Data 93
Number, Profile, Penetration 93
Social Grade 94
Standard Region 94
Key Note Research 95
The Key Note Range of Reports 96

Executive Summary taken from ‘Convenience Retailing’ by Key Note Ltd, price £279, to order your copy click here.